Top Questions Clients Ask During a Broker Dealer Transition

January 10, 2022

As you move into the broker dealer transition period, clients undoubtedly have some questions. It’s important to get ahead of these. 

Below are some of the most typical questions. Take some time to plan out how you will answer each. 

“What will happen to my accounts?”

“Will my money be safe?” 

“Will I have to worry about my periodic or auto______ (bill pay, deposit, draft etc.)?”  

“What happens to my account history, cost basis etc.?”

“What do I need to do?” 

How will you answer each of these questions? Write down your answers and ensure you have all the information to assure your clients that you have them (and their best interest) in mind throughout this transition. 

At Arkadios, our goal is to move you and your clients’ accounts within 30 days from the start of your transition so you can focus on running your business. You can learn more about our transition process here.